Module 2: What is Rise-X

Introduction to Rise-X 👋

Rise-X is a multi-party workflow platform that helps companies collaborate seamlessly by managing shared processes on a single system instead of relying on internal tools such as emails and spreadsheets. When multiple businesses/stakeholders participate in a transaction in a supply chain or value chain, such as refuelling a cargo ship, Rise-X provides a platform to ensure everyone accesses the same real-time data. This promotes transparency, traceability and auditability. From a multi-party perspective, it also reduces disputes, eliminates duplication, reduces paperwork, and enables automation. Unlike traditional workflow tools designed for internal use, Rise-X is built for collaboration across organisations, making complex multi-company processes more efficient and transparent.

It may be useful to think about how Rise-X could solve problems in your business as you go through the next two modules.

Pain Points Rise-X Solves 🎯

1. Poor Collaboration
• Problem: Teams struggle to coordinate across departments or external partners due to disconnected systems like emails and spreadsheets, making collaboration inefficient.
• Solution: Rise-X brings multiple companies onto a shared system, reducing reliance on disconnected tools and improving collaboration.
• Example: In the maritime industry, companies often rely on emails and spreadsheets to coordinate operations, leading to miscommunication and delays. By adopting Rise-X's shared platform, all stakeholders can collaborate in real-time, streamlining processes and enhancing efficiency.
2. Limited Transparency
• Problem: Teams lack real-time visibility into shared processes and what is happening outside your organisation, making it difficult to track progress and make informed decisions.
• Solution: Rise-X ensures all parties access the same real-time data, eliminating inconsistencies and preventing disputes.
• Example: A supply chain manager struggles to gain real-time visibility into product shipments due to disparate tracking systems across partners. Implementing Rise-X provides a unified view of the entire process, allowing for timely decisions and reducing the risk of disputes.
3. Inefficient Processes
• Problem: Manual, repetitive tasks slow down operations or introduce entry/paper errors or loss of data.
• Solution: Rise-X eliminates repetitive manual tasks by automating as much of process as possible, enabled by using a shared platform that has all the information to make automation decision and execute actions easily. Entry errors or loss of paper dater is also eliminated by digitalising work processes and by setting up validation rules if values are entered that are out of reasonable bounds or are in the wrong format.
• Example: A company manually processes invoices, leading to data entry errors and delayed payments. With Rise-X's automation capabilities, invoices are processed digitally with validation rules, eliminating errors and accelerating the payment cycle.
4. Data Silos
• Problem: Critical information is scattered across spreadsheets, emails, and legacy systems—not just within a company, but across multiple organisations. This fragmentation makes it difficult to track progress, delays decision-making, and leads to disputes. Without a shared platform, automation, transparency, and trust are nearly impossible since key data isn’t accessible when needed.
• Solution: Rise-X centralises data on a shared platform, ensuring all parties—across different companies—work from the same real-time information. This visibility speeds up decisions, prevents disputes, increases transparency and trust, and enables seamless automation within business processes.
• Example: An energy company issues work orders in its internal system, while maintenance contractors log completed work reports in a separate platform. This disconnect leads to delays in verifying work completion, approving payments, and scheduling follow-up tasks. By centralising data on Rise-X, both the energy company and contractors access a single, real-time record of work orders and maintenance reports, ensuring faster approvals, fewer disputes, and improved operational efficiency.
5. Challenges in Automation
• Problem: Automating processes is difficult when they involve multiple companies, systems that do not integrate easily, and data that is required for automation is siloed.
• Solution: Rise-X connects with existing systems to streamline data flow, ensuring smooth automation across organisations.
• Example: A logistics provider finds it challenging to automate workflows due to incompatible systems among partners. Rise-X integrates with existing systems, facilitating seamless data flow and enabling effective automation across organisations.
6. Slow Issue Resolution
• Problem: Without a centralised record of activity, resolving discrepancies and disputes is time-consuming.
• Solution: Rise-X establishes a clear, shared record of transactions and activities, making it easier to track and resolve issues.
• Example: Without a centralised activity log, a manufacturing firm faces prolonged disputes over production discrepancies. Rise-X offers a shared record of transactions, simplifying issue tracking and accelerating resolution.
7. Rigid Systems
• Problem: Inflexible tools that can’t adapt to evolving business needs, leading to a high dependency on IT teams for simple changes.
• Solution: Rise-X allows businesses to adapt workflows and assets without coding. For example, new steps can be quickly added to a client onboarding process as needed.
• Example: A financial services company relies on inflexible tools that require IT intervention for minor process changes. Rise-X empowers businesses to adapt workflows without coding, allowing quick adjustments to client onboarding processes as needed.

Why Rise-X Could be Valuable to Your Business 💡

• Reflective Questions:
• Do you struggle to keep everyone aligned on project statuses across processes that involve multiple parties?
• Does your team have inefficiencies (such as lack of transparency as a result of the overuse of emails to coordinate with other parties) that result from multiple parties interacting together in some part of the organisation?
• Are your teams spending too much time on manual data entry or fixing data entry errors?
• Could faster, data-driven decisions increase operational efficiency?

Key Takeaways 🔑

• Rise-X is a multi-party workflow platform that enables companies to collaborate seamlessly, share real-time data, and automate complex processes across organisation and supply chains.

Continue Learning 🚶‍♀️‍➡️

• The next module in the Rise-X Academy covers specific examples of Rise-X in action, check it out here.