Product Updates - 28th August 2025
This release brings a major upgrade to how statuses are displayed across the platform, ensuring consistency between work items and assets. It also delivers performance improvements for large attachments, enhanced email tracking, and a series of fixes that make workflows smoother and more reliable.
🆕 New Features
Consistent status display across work items and assets
A new status display system now provides a single, reliable way of showing progress across both work items and assets. Custom and default rules are supported, making statuses easier to track, filter, and report on. Existing work items have been updated to use the new system, giving teams a consistent view moving forward. (26013)
🪄 Feature Updates
Faster and more reliable attachment uploads
Large attachments now upload faster thanks to a new method of sending files directly as raw data instead of encoded content. This reduces file size during sync and improves reliability, especially when working with big uploads or slower connections. (26286)
Stronger email tracking
The email audit trail now includes full attachment tracking, giving teams better visibility and compliance reporting. (26276)
🐞 Bug Fixes
QR codes fixed in email templates
QR codes now display correctly in email templates, ensuring smooth use of scan-and-go workflows. (26448)
Advanced editor improvements
The attachment properties panel in the advanced editor has been updated to restore missing camera settings, while fonts across status headers have been standardised for clearer readability. (26619, 26625)
Status filter
Status filter dropdowns now align with the values shown in grids, ensuring filters always return expected results. (25957)
Recently closed items now display correctly
Work items that were restored now appear properly in the Recently Closed column, making it easier to track changes. (26647)
Stability improvements
Platform stability has been improved with fixes to SDK core errors and other runtime issues, reducing interruptions for users. (26463)
Fixed dark mode visibility issues
We’ve resolved a dark theme issue where certain columns were barely visible due to low text contrast. This mostly affected NoCode workflows and imported Assets. Text in all themes is now readable and consistent, so you can comfortably work in dark mode again. (26485)
Restored and deleted items update columns instantly
Work items now move between Active and Recently Closed columns straight away when deleted or restored. You no longer need to refresh the page to see the change. (26680)
Faster blockchain processing
Blockchain services now run more efficiently with improved handling of stored messages. Records are split across Pending, In Progress, and Completed tables, making fetch and update operations significantly faster. (26687)
Filtering by ‘Assigned to’ now reliable
Support requests and other workflows can now be filtered correctly by the Assigned to field. Previously, filters returned no results even when matching names were visible in the table. (26632)
Consistent handling of long titles in the builder
Long section and task titles in the workflow builder now display in a consistent way. Titles are neatly truncated with an ellipsis and show the full text on hover, while rename fields expand and scroll as needed. This update prevents the blurring, overflow, and inconsistent behaviour seen previously. (26693)