Product Updates - 14th August 2025

This release introduces a more flexible way to review AI-generated workflows, giving designers full control before applying changes. It also includes usability and reliability improvements that make working across the platform more consistent.

🆕 New Features

Review and Control AI Suggestions Before Applying

The AI layout builder now includes new Accept, Discard, and Try Again options to help workflow designers stay in control. When you use the AI prompt to generate a layout, the suggested configuration is shown in a preview mode and doesn’t affect your actual workflow until you accept it.

You can make edits to the layout, drag components around, or add new ones — all while reviewing the AI’s suggestions. If you're not happy with the result, simply regenerate the layout or discard it entirely. Once you're ready, accept the changes to apply them to your workflow.

While a draft is active, the platform will temporarily block access to advanced features like Rules or the Advanced Editor until the draft is either accepted or discarded. This helps prevent confusion and ensures you're always working on a clean version of your flow.

The toolbar also adapts based on where you’re working in the layout. If you scroll away from the AI-edited section, it’ll remind you there are pending changes and help you jump straight back to them. This new experience makes working with AI suggestions clearer, safer, and easier to manage. (25304)

🪄 Feature Updates

Better handling of unexpected values in select fields

If a dropdown field contains a saved value that’s no longer in the list of options, the saved value will now still appear in the field. This means users will always see the value that was applied rather than a blank. (26254)

🐞 Bug Fixes

Duplicate cards in Kanban view resolved

Cards in the Kanban view were showing up in multiple steps at once when a task was sent back to an earlier step. This has been fixed, and cards now only appear in their current step, providing a clearer view of progress. (25460)

Toggle Fields Now Show Correct Labels in Tables

Toggle fields in tables now display the labels used in Work (like "Yes/No" or "Open/Closed") instead of just showing “true” or “false.” This fix ensures the data grid accurately summarises items within the Workflow, making tables easier to understand at a glance. (25644)

Attachment access fixed for invited users

Previously, invited users were unable to open attachments in shared work items, instead seeing a loading spinner. Now, users will inherit access to attachments when invited, and a clear error message will appear if access is restricted. (25797)

PDF previews now open reliably in assets

Previously, PDF files wouldn’t load when using the "Open Preview" button on locked assets. This has now been fixed so users can preview PDF attachments, whether the asset is locked or unlocked. (25997)

Smarter refresh behaviour on workboards

Workboards would unnecessarily reload whenever another user in the platform edited a work item, even if it wasn't relevant to your view. Now, workboards only refresh when changes affect your current workflow, reducing distractions and improving performance. (25831)

Work item data now displays correctly

Some work items were showing up with missing or empty data when opened. This has been fixed, so users will now see the correct data. (26338)

Creator now shown in the activity panel

Work items now correctly show who created them in the Activities panel. Previously, this information was missing, making it hard to trace the origin of a work item. You’ll now see the correct user avatar and name for better visibility and traceability. (26377)

AI-generated workflows now reliably submittable

We resolved an issue where some AI-generated workflows were missing submit buttons, making them impossible to complete. All newly created workflows now include the correct configuration so they can be submitted and progressed as expected. (26442)

Fixed issue that could cause publishing errors from activity edits

Unnecessary settings were being added when editing activities, potentially causing errors later when trying to publish a work item. These settings are no longer applied, so your workflows behave as expected. (26499)